Lost or forgotten password? Click on the appropriate link below to have your password sent to you. SurfNet Billing Customers Click Here CCBill Customers Click Here Click Here if you don't know which processor you used, or if you joined by mail, phone or fax. (Please allow 24 hours for response.) PROBLEM? If you're having trouble accessing the DT Members' Lounge for any other reason please CLICK HERE for a form that will send us all the information we need to locate your account. Be sure to include relevant information such as your name, payment processor used, subscription/membership I.D. and username.