Assistance for DVD or Tape Problems

Use this form to contact us if you have a problem with playback of a DVD or tape.

For problems with the MEMBERS' LOUNGE please CLICK HERE!

For problems with DOWNLOADABLE OR STREAMING MOVIES please CLICK HERE!

For other problems with ORDERS please CLICK HERE!

Please complete the form below providing as much information as you can.
This will help us answer your question or solve your problem as soon as possible.

Before you complete this form please check our FAQ.
The answer to your question or problem may be there.


Fields in RED are REQUIRED.


1. Your First & Last Name (i.e., John Smith)



2. Your Email Address

NOTE: This form will NOT automatically submit your email address to us.
You MUST INCLUDE AN ACTIVE EMAIL ADDRESS so we can reply.



3. Select the option that best describes your question or problem.




Please provide the following information:

Order Number:

Tape Title(s):

Shipping Address 1:

Shipping Address 2:

City/State/Zip:

Phone number:


Please describe the problem with your DVD or Tape in the space below providing as much detail as possible.



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